Classification: Sewage is classified as Category 3 Water (Black Water). This means it contains harmful bacteria, viruses, and pathogens, making it a serious health risk that should never be handled without professional training and personal protective equipment (PPE).

Immediate Health Concern: Contact with sewage can cause severe illness. Our immediate priority is containment to prevent the spread of biological contaminants into unaffected areas of your home or business.

Odor & Secondary Damage: Beyond the visible mess, sewage penetrates deep into materials, leading to severe structural damage and persistent, offensive odors that require specialized removal.

Municipal Blockage: Main city sewer lines can back up due to clogs, heavy rain overwhelming the system, or municipal construction issues.

Tree Root Intrusion: Tree roots are the most common cause of blockages in private lateral lines leading to the municipal sewer.

Internal Plumbing Failure: Blockages in toilets, drains, or main waste lines within your property.

Sump Pump Failure: Sump pumps failing to handle excess water can contribute to pressure on drain systems.

Sewer Backup Coverage Specialists: We understand the specific requirements for claims involving the Sewer Backup Coverage endorsement on Canadian homeowner policies. We help ensure proper documentation is filed.

Regulatory Compliance: Our procedures strictly adhere to Provincial OHS/WSIB guidelines regarding biohazard handling and worker safety.

Discreet Service: We ensure prompt, professional service with respect for your privacy during a stressful event.